Just for Patients

in collaboration with

Cleveland State University Online Patient Advocate Certification Program

The newly redesigned Cleveland State University Online Patient Advocate Certificate Program provides essential content designed by practicing professionals who KNOW what it really takes to help patients and their families.

Deepen your knowledge and enhance your ability to advocate for your clients while you prepare for the Board Certified Patient Advocate (BCPA) examination, the only U.S. nationally-recognized Patient Advocacy certification.

Start the Cleveland State University Online Patient Advocate Certificate Program at any time with any course.

CSU is an approved provider of CE by the Patient Advocate Certification Board to satisfy the requirement for Board Certified Patient Advocates (BCPA). After you’ve passed your BCPA exam, come back to CSU to earn your CE hours to maintain your certification.

Certification Program Course Outline

Certification Program

Course Outline

  • Course #1 – Scope of Practice and Transparency

  • Course #2 – Empowerment, Autonomy, Rights, and Equity

  • Course #3 – Communication and Interpersonal Relationships

  • Course #4 – Healthcare Access, Finance, and Management

  • Course #5 – Medical Knowledge and Healthcare System

  • Course #6 – Professionalism, Professional Development, and Practice

  • Course #7 – Ethical Standards

  • Course #8 – Exam Prep

Register for Courses to Become Certified

Are you currently working as Patient Advocate seeking to further develop your knowledge and skills, network with other professionals in the field, and dramatically improve outcomes for your patients and their families in your practice?

Are you considering a new career as a Patient Advocate and want to truly prepare for this meaningful and critical work?

Do you want MORE than the typical online program with canned content and simple multiple choice assessment?

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